What products do you sell?

We offer a range of women’s clothing, including dresses, tops, knitwear, trousers, co-ord sets, and other stylish fashion pieces.

How do I choose the right size?

Please check the size guide available on the product page before placing your order. If you’re unsure about a size, please contact us and we’ll be happy to help.

How long will my order take to arrive?

Delivery times may vary depending on the product and your delivery location. Please check our Shipping Policy for the latest estimated delivery times.

How can I track my order?

Once your order has been dispatched, you’ll receive tracking information by email when tracking is available for your order.

Can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible after placing it. We’ll do our best to help, but changes may not be possible once your order has been processed or dispatched.

What if I receive the wrong or damaged item?

Please contact us as soon as possible with your order details and photos of the item. We’ll review the issue and help resolve it.

Can I return an item?

Yes, eligible items can be returned in accordance with our Returns & Refunds Policy. Please check the policy for return conditions and time limits.

How will I receive my refund?

Once your return has been received and approved, your refund will be processed to the original payment method. Processing times may vary depending on your payment provider.

Is my payment information secure?

Yes. Payments are processed through secure payment systems designed to protect your payment information.

How can I contact GREENVALE LTD?

For any questions about your order or our products, please email us at ltdgreenvale@gmail.com. Our customer service team will be happy to assist you.